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March 12, 2026

Top Features to Include in Your Restaurant’s Ordering App

Top Features to Include in Your Restaurant’s Ordering App

A successful ordering app is more than just a digital menu — it’s a complete platform that connects your restaurant directly with customers, improves operations, and builds loyalty. In Saudi Arabia’s competitive market, having a feature-rich mobile application can help you stand out and increase revenue. At Jigsaw, we specialize in developing custom apps with the essential tools to create exceptional digital ordering experiences.

Why Your Restaurant Needs a Powerful Ordering App

With rising demand for online ordering, mobile ordering, and contactless services, Saudi consumers expect convenience, speed, and personalization. A well-designed ordering app delivers all three while giving restaurants control over branding and customer data — unlike third-party apps that charge high commissions and limit engagement.

The Top 10 Must-Have Features for Your Ordering App

1️⃣ Digital Menu

A visually appealing, easy-to-update digital menu with high-quality images, detailed descriptions, and real-time availability makes browsing and ordering seamless.

2️⃣ Mobile Ordering & Online Ordering

Allow customers to place orders from anywhere, whether they’re planning takeout, delivery, or dine-in, with simple and intuitive mobile ordering workflows.

3️⃣ Loyalty Program & Rewards System

Incorporate features like loyalty points, AI rewards, or loyalty campaigns to incentivize repeat orders and reward loyal customers.

4️⃣ Order Tracking

Keep customers updated with real-time order tracking notifications — from kitchen prep to delivery or pickup.

5️⃣ Push Notifications

Send instant updates about promotions, new menu items, or personalized offers using integrated CRM systems and customer insights.

6️⃣ Multiple Payment Options

Support a range of secure payment methods, including credit cards, Apple Pay, and digital wallets, ensuring convenience for every customer.

7️⃣ Table & QR Ordering

Enable table ordering, QR ordering, and scan to order to enhance dine-in experiences with contactless, efficient service.

8️⃣ Drive Thru & Curbside Pickup

Streamline quick-service channels with integrated drive thru, express pickup, and curbside pickup options to serve customers on the go.

9️⃣ CRM Integration

Use CRM software to collect valuable customer data for personalized marketing, loyalty programs, and improved customer engagement.

🔟 Order Management & Automation

Automate order processing with integrated order systems and process automation for faster, more accurate kitchen and delivery workflows.

Additional Features to Elevate Your Ordering App

Depending on your concept, consider adding:

  • Interactive Menu & Smart Menu – for a more engaging customer experience.
  • Contactless Order – to improve safety and speed.
  • Sales Tracking & Customer CRM – for actionable insights into operations.
  • CRM & COS – to streamline customer relationships and back-end management.
  • AI Personalization – to tailor recommendations and upsell opportunities.

Why Work with Jigsaw?

At Jigsaw, we tailor ordering apps for Saudi restaurants, ensuring they include the right features to delight customers and increase profits. Our apps integrate seamlessly with POS systems, kitchens, and delivery services, offering everything you need for a comprehensive digital ordering solution.

Transform Your Restaurant Today

Don’t settle for a basic app — give your customers a powerful ordering app that keeps them coming back. Contact Jigsaw to build a feature-rich solution designed for the unique needs of your business.

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